HOW TO ORDER

IMPORTANT - PLEASE READ THIS BEFORE ORDERING

THIN AIR LTD is committed to fair trade on the Internet.

To minimise risk of fraud we use a secure third party server for your credit/debit cards when ordering. You can choose to pay via Paypal or SECPay, both of which offer industry-standard security. Your payment will be processed automatically at this point and we will not have access to your card details. We will be able to process any refunds against this card without needing to know any personale information.

If you prefer, you can make payment by cheque or bank transfer. We will then make delivery when payment is received.

When you order you will receive an automatic confirmation by email which means that we too have received the notification. If you change your mind after this point please send an email to max@racewear.co.uk and I will personally stop the order as long as it has not been despatched.

Please note: We cannot accept returns or cancellation of personalised products.

Returns and replacements
We want you to be happy with your purchase from Thin Air Ltd, and so we have an absolute guarantee of return or replacement.

We appreciate that you are buying on trust. If you are not satisfied for any reason, please return your goods to us unused within 14 days of receipt and we will re-credit your account immediately (except personalised products). 

Note: Refunds will have to be made to your credit/debit card.

If there is a query regarding size, fit, colour or quality, please return your goods and we will contact you regarding a repair or replacement. No fuss, no quibble.

Performance of your racing overalls: We can make no guarantee of the performance of your garment outside the controlled homologation tests.

This does not affect your statutory rights.

Delivery
Where racesuits are made to special order please allow 28 days for delivery. If time is of the essence, please contact us at the time of ordering.

Replacement: Naturally, these take a similar time to execute. 

Methods: Delivery of small items made by Royal Mail, larger/more valuable items will be sent by secure carrier. Click here for delivery charges.

Liability
It is a condition of sale that Thin Air Ltd can take no liability for accidents or injuries arising from racing, driving or the use of any of their goods supplied.
All contracts are made under English Law.

Our address for any communications:
Thin Air Ltd
The Offices, Griffin Farm
Bowden Hill, Lacock
Chippenham
Wiltshire
England
SN15 2PP
Tel +44 (0) 8452 604 104
Fax +44 (0) 1249 730066
Lines open 9.00 - 5.00 UK time, Monday to Friday
Registered Company number 2913587

Thank you for visiting this site. If you have any comments, complaints or suggestions please contact me personally:

max@racewear.co.uk

Max Tyler - Managing Director